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<h2 class="wp-block-heading">Refunds Information</h2>
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<p>At Record Health, we are committed to ensuring your satisfaction with our products and services. We understand that sometimes things don't go as planned, and you may need to request a refund. Below is our comprehensive refunds policy to guide you through the process.</p>
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<h3 class="wp-block-heading"><strong>Eligibility for Refunds</strong></h3>
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<li><strong>Products</strong>: Refunds are available for physical products returned within 30 days of purchase. The items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.</li>
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<li><strong>Services</strong>: Refunds for services are considered on a case-by-case basis. Please contact our customer service team to discuss your situation.</li>
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<h3 class="wp-block-heading"><strong>Non-Refundable Items</strong></h3>
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<li>Gift cards</li>
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<li>Downloadable software products</li>
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<li>Health and personal care items once opened</li>
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<h3 class="wp-block-heading"><strong>How to Request a Refund</strong></h3>
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<li><strong>Contact Us</strong>: Reach out to our customer service team via email at support@recordhealth.org or call us at (+1)541-390-0121. Provide your order number and details about the product or service.</li>
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<li><strong>Return Authorization</strong>: If applicable, our team will issue a Return Merchandise Authorization (RMA) number. This must be included with your return.</li>
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<li><strong>Shipping</strong>: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.</li>
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<h3 class="wp-block-heading"><strong>Processing Your Refund</strong></h3>
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<li>Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.</li>
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<li>Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.</li>
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<h3 class="wp-block-heading"><strong>Exchanges</strong></h3>
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<p>If you need to exchange a product for the same item, please contact us as outlined above. We will guide you through the exchange process.</p>
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<h3 class="wp-block-heading"><strong>Late or Missing Refunds</strong></h3>
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<li>If you haven’t received a refund yet, first check your bank account again.</li>
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<li>Then contact your credit card company; it may take some time before your refund is officially posted.</li>
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<li>If you’ve done all of this and still have not received your refund, please contact us at support@recordhealth.org.</li>
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<h3 class="wp-block-heading"><strong>Contact Information</strong></h3>
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<p>For any questions related to refunds, please contact our support team. We are here to assist you and ensure a seamless experience with Record Health.</p>
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<p>This refunds policy is designed to be clear and helpful. We value your business and are dedicated to providing you with the best possible service.</p>
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