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<h2 class="wp-block-heading">Refund Policy for Record Health</h2>
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<p><strong>Effective Date:</strong> 03/24/24</p>
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<p>Thank you for choosing Record Health. We are committed to providing you with high-quality health products and services. If you are not completely satisfied with your purchase, our return and refund policy outlines your options for returns and refunds.</p>
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<h3 class="wp-block-heading"><strong>Returns</strong></h3>
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<li><strong>Eligibility:</strong> Items must be returned within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.</li>
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<li><strong>Non-returnable Items:</strong> Certain items are exempt from being returned, including perishable goods, intimate or sanitary goods, hazardous materials, or flammable liquids or gases.</li>
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<li><strong>Return Process:</strong> To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return. We will provide you with the necessary instructions for returning your item.</li>
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<h3 class="wp-block-heading"><strong>Refunds</strong></h3>
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<li><strong>Refund Process:</strong> Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.</li>
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<li><strong>Partial Refunds:</strong> Only partial refunds are granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.</li>
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<li><strong>Late or Missing Refunds:</strong> If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [customer service email].</li>
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<h3 class="wp-block-heading"><strong>Exchanges</strong></h3>
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<li><strong>Exchange Process:</strong> We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [customer service email] to arrange the exchange.</li>
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<h3 class="wp-block-heading"><strong>Shipping</strong></h3>
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<li><strong>Return Shipping Costs:</strong> You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.</li>
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<li><strong>Shipping Times:</strong> Depending on where you live, the time it may take for your exchanged product to reach you may vary.</li>
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<h3 class="wp-block-heading"><strong>Contact Information</strong></h3>
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<p>For any questions related to returns, refunds, or exchanges, please contact our customer service team at laurelivey76@gmail.com or call us at (+1)541-390-0121.</p>
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<p>We value your satisfaction and strive to resolve any issues promptly and efficiently. Thank you for shopping with Record Health.</p>
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<p></p>
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